1. Introduction
Avenlex Services (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our event and exhibition support services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect and process the following types of personal data:
Information You Provide to Us
- Name
- Company name
- Job title
- Contact details (email address, telephone number, postal address)
- Event details and project requirements
- Billing and payment information
Information We Automatically Collect
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of visits
- Referring website addresses
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries and provide quotations
- To deliver our event and exhibition services
- To manage contracts and payments
- To communicate important information about your event
- To improve our website and services
- To comply with legal and regulatory obligations
We will only process your personal data where we have a lawful basis to do so, including contract performance, legitimate interests, legal obligation, or your consent.
4. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Trusted suppliers and subcontractors involved in delivering your event
- Professional advisers (such as accountants or legal advisers)
- Payment processing providers
- Regulatory authorities where required by law
All third parties are required to respect the security of your personal data and to process it in accordance with the law.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
When personal data is no longer required, it will be securely deleted or anonymised.
7. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at [Your Contact Email].
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.
For more information, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Avenlex Services
Email: info@avenlexservices.co.uk